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Management

Smitty’s Management Team

The objective of Smitty's™ management is to continually add the greatest possible value to our customers and our franchisees. The company focus will continue to be on customer satisfaction, maximizing store profitability, as well as on increasing the value of the brand through sustainable growth.

Chris Chan

President

Chris began his career with Smitty’s Restaurants in 1982. Chris often shares his fond and formative memories of working at the Macleod Trail Smitty’s location in Calgary firstly as a dishwasher, then through all of the hourly positions and into management. Chris’ first head office experience was in the shipping department and over the next three plus decades has worked in all areas of the Company up to and including his current role as President. Chris’ experiences as an hourly employee and through the management ranks with the organization have proven invaluable in his leadership. Chris continues to stay very close to the heart of the business and with the Board of Directors provides ongoing strategic direction to the organization as a whole. Chris views Smitty’s and its Franchisees as an extension of his family and is setting his sights on future growth and continually increasing the brand recognition of Smitty’s Restaurants.

 


Steven Fee

Vice President

Steven has over four decades of experience in the hospitality industry including Family/ Casual dining plus Quick Serve and Institutional Foodservice. Steven joined Smitty’s Canada Limited in 2002 and has held various positions during his tenure including Special Projects Director, Corporate Business Development and Director of Operations. Steven’s current portfolio includes a number of aspects of brand management and growth including Day to Day Operations, Franchise Relations, Menu & Product Development, Supply Management and many others.

 


Eric Metzler

Controller

Eric achieved his Chartered Accountant designation in 2005. Prior to becoming an accountant, he worked in IT support services and retail management as well as working front and back of house and management for a few restaurants. Eric joined Smitty’s in 2014 and is responsible for the accounting and finance functions of the company.