
Find answers, review terms, or get in touch!
As a MySmitty’s Rewards member, you’re signed up to receive exclusive promotions, event updates, and new menu alerts via SMS! Need assistance? Find FAQs, terms, or contact us below
Terms & Conditions
By participating in MySmitty’s Rewards, you agree to our Terms & Conditions, which cover program eligibility, earning and redeeming points, and other important details. Click to read the full terms.
View Our PolicyPrivacy Terms
Learn how we collect, use, and protect your information when you sign up for MySmitty’s Rewards and SMS updates. Read our full Privacy Policy.
Read Our TermsFrequently Asked Questions
Q: How do I sign up for SMS updates from Smitty's?
By joining MySmitty’s Rewards, you are automatically opted into receive SMS updates about exclusive promotions, events, new menu items, and more. You can also update your preferences at any time in your account settings.
Q: What kind of messages will I receive via SMS?
As a MySmitty’s Rewards member, you’ll receive SMS messages about the latest promotions, special events, new menu updates, and rewards program details. You’ll be the first to know about exciting offers!
Q: How often will I receive SMS messages?
You’ll receive SMS messages based on relevant updates, including promotions and events. Message frequency will vary depending on the current offers and news.
Q: How do I opt-out of SMS updates?
You can easily opt-out of receiving SMS messages at any time by replying with the word “STOP” to any message you receive. You’ll stop receiving messages right away.
Q: I’m not receiving SMS messages. What should I do?
Make sure that your phone number is correctly entered in your account and that you have opted in for SMS updates. If you’re still having issues, try texting “HELP” to us, and our team will assist you.
Q: What should I do if I accidentally unsubscribed from SMS?
If you unsubscribed by mistake, you can re-subscribe by texting “START” to opt back in. You’ll start receiving SMS updates again once you’ve re-subscribed.
Q: Can I contact customer support via SMS?
While SMS is for receiving updates, if you need support, you can fill out our contact form or visit the FAQ section for assistance.
MySmitty’s Rewards are only available at participating Smitty’s locations.
SMS Contact Form
If our FAQ didn’t answer your question or you need help with MySmitty’s Rewards SMS, fill out the form below, and our team will get back to you within 24-48 business hours.
Latest News

Smitty’s Core Menu

Smitty’s Test Menu

Sage Hill – Opening Spring 2025